Due to the perishable nature of our food products, all sales are final.

We do not accept returns, exchanges, or refunds once a purchase has been completed. This policy is in place to maintain the highest standards of food safety and quality.

Damaged or Incorrect Products

If you believe you received a damaged or incorrect product, please contact us within 48 hours of purchase so we can review the issue. Any resolution, including a possible replacement, will be handled at our discretion.

To report an issue, contact us at:
eatsimplychia@gmail.com. 

Please include:

• Proof of purchase

• A description of the issue

• Clear photos of the product (if applicable)

Contact Us

If you have any questions about this policy, please reach out to:
eatsimplychia@gmail.com.

By completing a purchase, you acknowledge and agree to this No Returns or Refunds Policy.