Frequently Asked Questions (FAQs)
What is your product made from?
Our product is made with chia seeds and simple, high-quality ingredients. We focus on keeping it clean, nutritious, and great-tasting, without unnecessary additives.
Is your product dairy-free?
Yes. Our product is 100% dairy-free and plant-based.
Is it vegan?
Yes. All of our products are fully vegan.
Is it gluten-free?
Yes. Our product does not contain gluten.
Does it contain any artificial flavors or preservatives?
No. We do not use artificial flavors, colors, or preservatives.
Why chia seeds?
Chia seeds are packed with fiber, protein, and omega-3s. They help make our product naturally filling while keeping a smooth, creamy texture.
How should the product be stored?
Our product is frozen and must be kept in a freezer at all times until ready to eat.
What happens if the product melts?
Because this is a frozen food product, texture and quality may be affected if it melts and refreezes. We recommend consuming it frozen for the best experience.
Do you ship your product?
No. At this time, we do not offer shipping. Our product is frozen and available only through approved locations or direct pickup when offered.
Do you accept returns or refunds?
No. Due to the nature of frozen food products, all sales are final and we do not accept returns or issue refunds.
What if I have an issue with my order?
If you have any concerns or questions, please reach out to us at: eatsimplychia@gmail.com
We’re always happy to help.
Is your product allergy-friendly?
Our product is soy-free, dairy-free, gluten-free, and nut-free. For any specific considers related in allergies, please contact us at our email.
Who is this product for?
Our product is for people who want a healthier frozen treat without giving up flavor —whether you’re plant-based, health-conscious, or just curious.
Are you a startup?
Yes! We’re a growing startup focused on simple ingredients, thoughtful nutrition, and great taste.

